Tyler Solymosi
Trenton,NJ
Summary
Proven Retail Sales Associate at Dicks Sporting Goods, excelling in relationship building and strategic planning. Demonstrated adaptability and attention to detail, enhancing customer retention and sales floor efficiency. Skilled in managing diverse teams and leveraging organizational skills for optimal merchandise presentation and stock management. Achieved significant improvements in customer service satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Dicks Sporting Goods
Princeton, NJ
05.2022 - Current
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Answered store and merchandise questions and led customers to wanted items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled customer complaints in a professional manner.
- Inspected purchased items for defects before handing them over to customers.
- Assisted customers with finding the right product for their needs.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Demonstrated knowledge of store products and services.
- Handled returns and exchanges according to company policies.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Answered customer inquiries regarding product features, pricing, and availability.
- Helped customers by answering questions and locating merchandise.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Fire Science Technology -
New Jersey City University
Jersey City, NJ05-2025
Skills
- Relationship building
- Attention to detail
- Customer focus
- Team Player
- Good organizational skills
- Determined to give the best work
- Reliable
- Strategic planning
- Adaptability
- Flexible
Affiliations
- Volunteer Firefighter from 2021-2024
- Assisted running yearly golf outings for fundraising
References
- Jaimie Petersohn (609) 540-2075 Jpetersohn@njm.com
- Jessica Petrik (609) 575-1003 Jpetrik@njm.com
Accomplishments
- Deans list 3 semesters of college
- Leadership role for baseball ambassador for Dicks Sporting Goods
Timeline
Retail Sales Associate
Dicks Sporting Goods
05.2022 - Current
Fire Science Technology -
New Jersey City University
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