Driven Assistant General Manager at Which Wich Superior Sandwiches with a track record of boosting customer satisfaction and optimizing profitability through effective staff management and business operations knowledge. Excelled in team leadership and employee scheduling, enhancing team collaboration and performance. Proficient in Microsoft Excel and CRM, achieving significant improvements in employee retention and customer service. Versatile Assistant General Manager with 3 years of experience overseeing daily restaurant operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.