Tyler Terry
Assistant general manager
Pocatello,ID
Summary
Dynamic leader with expertise in operations management and staff development, formerly at Sonic Drive-in. Enhanced efficiency and service quality by streamlining operations and implementing training programs. Achieved a 20% reduction in waste through improved inventory control. Excel in fostering positive work environments and driving business growth through strategic initiatives and exceptional customer relations.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Sonic Drive-in
08.2022 - Current
- Streamlined daily operations, enhancing efficiency and service quality.
- Implemented staff training programs to improve team performance and customer satisfaction.
- Developed inventory management processes, reducing waste and optimizing stock levels.
- Coordinated marketing initiatives to drive sales and increase brand visibility in the community.
- Monitored financial performance, identifying trends and implementing cost-saving measures.
- Provided leadership during peak hours, ensuring smooth workflow and exceptional customer service.
- Fostered a positive work environment through team-building activities and employee recognition programs.
- Analyzed operational data to support strategic decision-making and process improvements.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Education
Bonneville High School
Idaho Falls, ID05-2024
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Customer relations
- Operations oversight
- Business development
- Sales techniques
- Customer retention
- Workflow coordination
- Sales coaching
- Training and development skill
Timeline
Assistant General Manager
Sonic Drive-in
08.2022 - Current
Bonneville High School
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