Tyler Travers
Beaverdam,VA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
3
3
years of professional experience
Work History
Sales Representative
Verizon
, Virgi
07.2023 - 11.2023
- Used CRM database to track referral and appointment data.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profits.
- Contacted new and existing customers to outline benefits of products.
Call Center Supervisor
Kings Dominion
Doswell, Virginia
06.2021 - 08.2022
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Reviewed daily reports on call volume, sales, abandoned calls and other statistics.
- Implemented strategies to improve customer satisfaction levels.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Trained and supervised new employees to promote overall team productivity and consistent service.
Salesman
TrueGreen
Richmond, VA
03.2021 - 06.2021
- Monitored customer order process and addressed customer issues.
- Demonstrated product features, benefits and use to potential buyers.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Used CRM database to track referral and appointment data.
- Contacted new and existing customers to outline benefits of products.
- Greeted customers and provided information about products and services.
Education
High School Diploma -
Patrick Henry High School
Ashland, VA04-2018
Skills
- Process Improvement
- Lead Prospecting
- Sales Development
- Customer Service
References
References available upon request.
Timeline
Sales Representative
Verizon
07.2023 - 11.2023
Call Center Supervisor
Kings Dominion
06.2021 - 08.2022
Salesman
TrueGreen
03.2021 - 06.2021
High School Diploma -
Patrick Henry High School
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