Tyler Tyson
Mill Creek,ME
Summary
Dynamic retail and casino operations supervisor with a proven track with the Chickasaw Nation Division of Commerce, excelling in customer engagement and staff training. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail/casino work and skilled at coordinating both customer-facing and back-end functions. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Shift Supervisor
Tishomingo CTS- Chickasaw Nation
02.2022 - 08.2022
- Assisted with daily store operations, ensuring efficient customer service and inventory management.
- Supported team in maintaining cleanliness and organization of sales floor and stock areas.
- Learned point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to address customer inquiries and resolve issues promptly.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
Retail Shift Supervisor
Ada Trading Post- Chickasaw Nation
08.2021 - 02.2022
- Participated in training sessions to enhance product knowledge and service skills.
- Monitored stock levels, reporting discrepancies to supervisor for timely replenishment.
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
Operations Shift Supervisor
Artesian Casino-Chickasaw Nation
02.2016 - 12.2019
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Implemented process improvements, resulting in streamlined workflows and reduced operational delays.
- Coordinated shift schedules, optimizing resource allocation to meet peak demand periods effectively.
- Conducted training sessions for new hires, fostering a culture of continuous learning and development.
Education
Associate of Arts -
Murray State College
Tishomingo, OK05-2027
High School Diploma -
Mill Creek Public School
Mill Creek, OK05-2010
Skills
- Customer engagement
- Staff meeting leadership
- Willingness to learn
- Customer relations
- Task delegation
- Policy enforcement
- Shift scheduling
- Teamwork and collaboration
- Staff training and development
- Problem-solving abilities
- Creativity and originality
- Skill development
Timeline
Retail Shift Supervisor
Tishomingo CTS- Chickasaw Nation
02.2022 - 08.2022
Retail Shift Supervisor
Ada Trading Post- Chickasaw Nation
08.2021 - 02.2022
Operations Shift Supervisor
Artesian Casino-Chickasaw Nation
02.2016 - 12.2019
Associate of Arts -
Murray State College
High School Diploma -
Mill Creek Public School