Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Devlopment Representative
Fuel Sales Academy
02.2023 - Current
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Conducted market research to discover new leads, opportunities and messaging.
Collaborated with sales, marketing and other internal teams to meet shared goals.
Worked independently with minimal supervision.
Met and exceeded weekly and monthly performance metrics by %80
Field Assistant
HARNSBERGER & the winners
03.2017 - 01.2023
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Recruited new residents through website advertising and marketing, resulting in a %90 rental rate.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Toured property with prospective tenants to asses needs and provide value of key features of property.
Closely collaborated with project members to identify and quickly address problems.
Server
Creekside Restaurant And Bar
01.2015 - 02.2017
Cultivated warm relationships with regular customers.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Worked with POS system to place orders, manage bills and handle complimentary items.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Education
Hospitality
Santa Barbara City College
Santa Barbara, CA
High School Diploma -
Lahainaluna High School
Lahaina, HI
06.2011
Skills
Pipeline Growth
Interpersonal Communication Skills
Self-Motivated
Relationship building and management
Exceptional written and verbal communication
Ability to take constructive feedback and collaborate with the team
Account development and planning
Timeline
Sales Devlopment Representative
Fuel Sales Academy
02.2023 - Current
Field Assistant
HARNSBERGER & the winners
03.2017 - 01.2023
Server
Creekside Restaurant And Bar
01.2015 - 02.2017
Hospitality
Santa Barbara City College
High School Diploma -
Lahainaluna High School
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