Tylia De Hoyos
New York
Summary
Dedicated cashier with proven strengths in customer interaction, adaptability, and problem-solving. Committed to enhancing customer experiences and fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Cashier
Marshalls Retail Store
351 Gateway Drive, Brooklyn, NY,11239
04.2025 - 12.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained organized and clean checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and support.
- Handled cash, credit, and digital payments while ensuring security protocols.
- Collaborated with team members to restock merchandise on sales floor promptly.
- Adapted to new systems for processing returns and exchanges quickly.
- Engaged with customers to build rapport, promoting loyalty and satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Health Science Academy Student
Brooklyn, NY
10.2022 - 05.2025
- Conducted research to support academic projects and enhance understanding of complex topics.
- Collaborated with peers on group assignments, fostering teamwork and communication skills.
- Managed time effectively to balance coursework, extracurricular activities, and part-time employment.
- Participated in study groups, providing assistance to fellow students and improving collective knowledge retention.
Education
Bachelor of Science - Professional Biology
Delaware State University
Dover, DE05.2029
High School Diploma -
Bishop Loughlin Memorial High School
New York, NY06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Marshalls Retail Store
04.2025 - 12.2025
Health Science Academy Student
10.2022 - 05.2025
Bachelor of Science - Professional Biology
Delaware State University
High School Diploma -
Bishop Loughlin Memorial High School