Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyliana Reyes

Bethlehem,PA

Summary

Healthcare worker with hospital and front desk experience, skilled in patient support, safety, and administrative tasks. Reliable, adaptable, and committed to providing compassionate care in fast-paced settings.

Overview

1
1

Year of health care experience

1
1
Certification

Work History

Front Desk Receptionist

Promise Neighborhoods Of The Lehigh Valley
Allentown, Pennsylvania
06.2025 - Current
  • Directed visitor interactions, offering resource information and assistance to community members.
  • Managed front desk operations by routing calls, scheduling appointments, and organizing daily tasks.
  • Logged visitor entries, distributed mail, and supported staff with filing and data entry.
  • Procured office supplies and maintained inventory levels
  • Monitored security cameras and controlled building access by managing door operations.

Patient Transporter

Lehigh Valley Health Network – Muhlenberg
Bethlehem, PA
08.2023 - 06.2025
  • Transported over 67 patients during 16-hour New Year’s Eve shift, demonstrating efficiency and patient care under pressure.
  • Recognized as first female employee to complete a 16-hour shift at Lehigh Valley Transport Department, establishing reliability.
  • Supported patients in ambulating safely to beds and utilized lift equipment for repositioning.
  • Operated oxygen tanks as needed and removed electrogastrogram equipment from patients efficiently.
  • Retrieved, cleaned, and properly stored patient transport equipment, including walkers, crutches, and wheelchairs.
  • Utilized Epic Software for patient assignments and communicated with staff via TigerText.
  • Trained new staff on proper body mechanics and departmental policies.
  • Volunteered for all available shifts, showcasing flexibility and commitment to team support.

Food Pantry Volunteer

Hispanic Center Lehigh Valley
Bethlehem, Pa
02.2022 - 04.2022
  • Facilitated communication between clients and volunteers during 60 hours of service.
  • Sorted and arranged products by expiration dates and intended use.
  • Supported elderly clients by delivering food packages from pantry to vehicles.
  • Assisted clients in food shopping, promoting healthier product selection.

Education

Licensed Practical Nurse

Northampton Community College
Bethlehem, PA

Skills

Bilingual: English and Spanish interpretation

Medical Experience: emergency response awareness, HIPAA knowledge, safety awareness

Computer Knowledge: experienced with computer systems and software applications

Time Management: planning and scheduling, prioritization, task delegation

Customer Service: problem solving, service knowledge

Communication: written and verbal, active listening, constructive feedback

Problem Solving: critical thinking, de-escalation, creativity, resourcefulness

Teamwork: collaboration, adaptability, dependability, reliability

Certification

PA Department of Human Services | Educational Data Systems, Inc. July 2025

Customer Service Certificate

Timeline

Front Desk Receptionist

Promise Neighborhoods Of The Lehigh Valley
06.2025 - Current

Patient Transporter

Lehigh Valley Health Network – Muhlenberg
08.2023 - 06.2025

Food Pantry Volunteer

Hispanic Center Lehigh Valley
02.2022 - 04.2022

Licensed Practical Nurse

Northampton Community College

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Tyliana Reyes