Tylor Luongo
Wilmington,DE
Summary
Proven Business Manager with a track record of optimizing dealership revenue and enhancing customer financing options at Piazza Auto Group. Excelled in relationship building and financial management, securing favorable loan conditions for clients with diverse credit histories. Achieved significant sales growth through effective negotiation and customer service skills.
Overview
9
9
years of professional experience
Work History
Business Manager
Piazza Auto Group
01.2020 - Current
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
Car Salesperson
Ciocca Dealerships
05.2019 - 01.2020
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Lot Attendant
Team Toyota of Glen Mills
07.2016 - 05.2019
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
Education
High School Diploma -
Garnet Valley High School
Glen Mills, PA05-2016
Skills
- Financial management
- Customer service
- Strong negotiation skills
- Credit assessment
- Basic mathematics
- Problem-solving
- Closing deals
- Relationship building
Timeline
Business Manager
Piazza Auto Group
01.2020 - Current
Car Salesperson
Ciocca Dealerships
05.2019 - 01.2020
Lot Attendant
Team Toyota of Glen Mills
07.2016 - 05.2019
High School Diploma -
Garnet Valley High School
Similar Profiles
Patrik PluderiPatrik Pluderi
General Manager at Piazza Hotels & Residences Srl - Unahotels Varese By Piazza H&RGeneral Manager at Piazza Hotels & Residences Srl - Unahotels Varese By Piazza H&R
Scott WetzelScott Wetzel
Automotive Service Advisor at Group 1 Auto / Ray Brandt Auto / Benson AutoAutomotive Service Advisor at Group 1 Auto / Ray Brandt Auto / Benson Auto
Orlando ColeOrlando Cole
Pizza Specialist at Marion's PiazzaPizza Specialist at Marion's Piazza