TyMiria Anderson
Jackson,MS
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at Northtown Pharmacy, by streamlining prescription processing and leveraging problem-solving skills. Excelled in medication dispensing and team building, achieving significant improvements in service quality. Demonstrated adaptability and commitment to excellence across various roles. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Northtown Pharmacy
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Warehouse Packer
Amazon
10.2023 - 05.2024
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Created shipping labels to complete daily order processing.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Drive Thru Cashier
Wendys Restaurant
10.2023 - 11.2023
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
Cashier Team Lead
Corner Market Catering
07.2023 - 07.2023
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Call Center Representative
Five Star Call Center
05.2023 - 06.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Responded to customer calls and emails to answer questions about products and services.
Drive Thru Cashier
Raising Cane's
05.2019 - 05.2023
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Improved team productivity by assisting with food preparation during peak hours when needed.
Education
High School Diploma -
Callaway High School
Jackson, MS06.2021
Skills
- Medication Dispensing
- Prescription Filling
- Drug safety
- Answering customer questions
- Processing payments
- Problem-solving skills
- Problem-Solving
- Team building
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Northtown Pharmacy
05.2024 - Current
Warehouse Packer
Amazon
10.2023 - 05.2024
Drive Thru Cashier
Wendys Restaurant
10.2023 - 11.2023
Cashier Team Lead
Corner Market Catering
07.2023 - 07.2023
Call Center Representative
Five Star Call Center
05.2023 - 06.2023
Drive Thru Cashier
Raising Cane's
05.2019 - 05.2023
High School Diploma -
Callaway High School
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