Tynesia Goodrum
Bogart,GA
Summary
Dynamic Leasing and Marketing Manager at Pierce Education Properties with a proven track record in increasing leasing rates through innovative marketing strategies. Skilled in customer relations and multi-family property management, I excel at fostering partnerships and enhancing resident satisfaction, while effectively managing operations and financial reporting.
Overview
12
12
years of professional experience
Work History
Leasing and Marketing Manager
Pierce Education Properties
07.2020 - Current
- Organized regular team meetings covering pertinent updates related to project progress reports or changes in company policies affecting job responsibilities among team members involved in marketing or leasing efforts.
- Increased leasing rates by implementing innovative marketing strategies and conducting thorough market research.
- Collaborated with maintenance teams to address tenant concerns promptly, maintaining high levels of resident satisfaction and retention.
- Built strong relationships with local businesses, fostering partnerships that supported community events and enhanced property reputation.
- Managed social media accounts to promote available properties, driving online engagement and attracting new leads.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Operations Manager
Groome Transportation, LLC
03.2018 - 07.2020
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Oversaw daily operations to ensure compliance with industry standards.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduling Coordinator
Smith Dental Care of Athens
04.2013 - 02.2018
- Utilized advanced software tools like Excel, Outlook, and Dentrix to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
Education
BBA - Marketing
Colorado Technical University
Colorado Springs, CO11-2021
Skills
- Customer relations
- Property tours and inspections
- Leasing and sales
- Microsoft office
- Multi-family property management
- Data entry
- Operations management
- Payment collection
- Schedule coordination
Timeline
Leasing and Marketing Manager
Pierce Education Properties
07.2020 - Current
Assistant Operations Manager
Groome Transportation, LLC
03.2018 - 07.2020
Scheduling Coordinator
Smith Dental Care of Athens
04.2013 - 02.2018
BBA - Marketing
Colorado Technical University
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