Typhonus Lee
Barnwell,SC
Summary
Proven Insurance Agent with a track record of enhancing customer satisfaction and efficiently managing policy renewals at American Income. Skilled in customer service and licensed insurance sales, demonstrated ability to resolve issues swiftly and build strong client relationships. Excelled in upselling and cross-selling by analyzing customer behavior, showcasing professionalism and ethics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Agent
American Income
09.2023 - 03.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Digital Shopper
Walmart
02.2023 - 10.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Server
Shoney's Restaurant
10.2021 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Barnwell Highschool
474 Jackson St, Barnwell, SC 2981205.2023
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Certification
Life Insurance Licensed
Timeline
Insurance Agent
American Income
09.2023 - 03.2024
Digital Shopper
Walmart
02.2023 - 10.2023
Server
Shoney's Restaurant
10.2021 - 01.2023
High School Diploma -
Barnwell Highschool