Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty'Quan Jackson

Baltimore,MD

Summary

A dedicated individual with vast knowledge and experience in the field of engineering, as well as experience with operating forklifts and different mechanical machines. Who currently is looking for a position in an organization where I can use my knowledge and abilities effectively to perform the Job duties,while being organized and a dependable candidate while managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet teal goals.

Overview

5
5
years of professional experience

Work History

Service Specialist II

Johns Hopkins Homecare Group
12.2020 - Current
  • Responsible for delivering and assembling Pharmaquip equipment to patients in a timely manner
  • Teaching patients how to use hospital beds and oxygen supplies.
  • Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
  • Fix and Run diagnostics on damaged medical equipment
  • Maintained accurate records of all customer interactions for reporting purposes and ongoing process improvements.
  • Streamlined service processes for quicker response times, enhancing overall customer experience.

Distribution Technician

Johns Hopkins Homecare Group
07.2019 - 11.2020
  • Responsible for pulling orders, preparing orders to ship, stocking inventory, and maintaining/staging warehouse in a clean and orderly fashion
  • Clean and disinfect medical equipment.
  • Optimized warehouse efficiency by implementing inventory management strategies and streamlining distribution processes.
  • Minimized order processing time through close collaboration with logistics and supply chain teams.
  • Ensured timely deliveries by coordinating with transportation providers and monitoring shipment schedules.

Education

Bachelor of Science - Mechanical Engineering

Community College of Baltimore County
Baltimore, MD
03.2027

Bachelor of Science - Mechanical Engineering

Frostburg State University
Frostburg, MD
05.2018

High School Diploma -

Baltimore City College
Baltimore, MD
06.2017

Skills

  • Teamwork skills
  • Customer service skills
  • Detail-oriented
  • Written and oral communication skills
  • Leadership
  • Forklift operation
  • Data Collection
  • Client Retention Strategies

Timeline

Service Specialist II

Johns Hopkins Homecare Group
12.2020 - Current

Distribution Technician

Johns Hopkins Homecare Group
07.2019 - 11.2020

Bachelor of Science - Mechanical Engineering

Community College of Baltimore County

Bachelor of Science - Mechanical Engineering

Frostburg State University

High School Diploma -

Baltimore City College

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Ty'Quan Jackson