Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tyra Ja'nae Burley

Tallahassee

Summary

Dynamic and dedicated professional with extensive experience in customer service at Publix. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, consistently exceeding performance goals while fostering a safe and engaging environment. Committed to reliability and professionalism in all interactions.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Publix
12.2024 - 09.2025
  • Processed customer transactions efficiently using cash register systems.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout areas to enhance shopping experience.
  • Assisted in restocking merchandise, ensuring product availability for customers.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Adapted quickly to new procedures and technologies to improve transaction speed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Daycare Worker

Diane's Daycare
01.2024 - 08.2025
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Prepared educational materials and organized play-based learning experiences to foster development.
  • Monitored health and hygiene practices, promoting a clean and safe environment for children.
  • Assisted in the implementation of individualized care plans tailored to children's needs.
  • Communicated effectively with parents regarding child progress and behavioral observations.
  • Evaluated children's developmental milestones, providing feedback to families and adjusting activities accordingly.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Cashier

Pollo Tropical
06.2022 - 07.2023
  • Balanced cash drawer at end of shifts to ensure accuracy in financial reporting.
  • Educated customers on ongoing promotions and loyalty programs to increase engagement.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Associate of Science - Psycology

Tallahassee State College
Tallahassee, FL
08-2026

High School Diploma -

Miramar High School
Miramar, FL
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cleaning and sanitizing
  • Cash handling
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Order taking
  • Professionalism and courtesy
  • Written and verbal communication

Languages

French
Limited Working
English
Full Professional

Timeline

Cashier

Publix
12.2024 - 09.2025

Daycare Worker

Diane's Daycare
01.2024 - 08.2025

Cashier

Pollo Tropical
06.2022 - 07.2023

Associate of Science - Psycology

Tallahassee State College

High School Diploma -

Miramar High School

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