Tyranie Guyton
Bardstown,KY
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Hooters. Proven ability to enhance guest engagement through upselling techniques and a deep understanding of menu offerings. Committed to maintaining confidentiality and compliance in fast-paced environments, ensuring quality interactions and positive experiences.
Overview
3
3
years of professional experience
Work History
Server
Hooters
Louisville, KY
05.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Patient Access Representative
Flaget Memorial Hospital
Bardstown, KY
06.2020 - 08.2022
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Receptionist
Chili's Restaurant
Bardstown, KY
01.2020 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Dental Hygiene
Bluegrass Community And Technical College
Lexington, KYDental Hygiene
University of Louisville
Louisville, KYHigh School Diploma -
Bardstown High School
Bardstown, KY05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Hooters
05.2021 - 05.2023
Patient Access Representative
Flaget Memorial Hospital
06.2020 - 08.2022
Receptionist
Chili's Restaurant
01.2020 - 07.2021
Dental Hygiene
Bluegrass Community And Technical College
Dental Hygiene
University of Louisville
High School Diploma -
Bardstown High School