Summary
Overview
Work History
Education
Skills
Interests
Timeline

Tyrel John

Brooklyn

Summary

Dynamic retail professional with extensive experience at Lowe's Home Improvement, excelling in store organization and cash management. Proven ability to enhance customer satisfaction through exceptional service and visually appealing displays. Skilled in planogram execution and adept at fostering relationships, ensuring a positive shopping experience.


Overview

9
9
years of professional experience

Work History

Merchandise Associate

Lowes Home Improvment
09.2018 - 05.2025
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Created attractive displays to promote items.

Sales Associate

Toys"R"Us
08.2016 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Sorted and properly arranged items.

Education

Associate of Science - Electronics Engineering

T.C.I, 320 W 31st St, New York, NY 10001
06-2015
  • [Number] GPA3.14

High School Diploma -

Automotive High School, 50 Bedford Ave, Brooklyn, NY 11222
06-2008

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • POS

Interests

  • Horseback Riding
  • Hiking
  • Playing Sports
  • Camping

Timeline

Merchandise Associate - Lowes Home Improvment
09.2018 - 05.2025
Sales Associate - Toys"R"Us
08.2016 - 06.2018
T.C.I - Associate of Science, Electronics Engineering
Automotive High School - High School Diploma,
Tyrel John