Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Tyrel Williams

Raleigh,NC

Summary

Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

RSC Rep III

Charter Communications
10.2018 - Current
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
  • Troubleshoot to identify hardware and software issues
  • Collaborated with dispatch teams for improved coordination on job assignments, addressing any issues or concerns promptly.

Associate Team Lead

Walmart
04.2017 - 08.2018


  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
  • Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.

Deli Clerk

Lowes Food
01.2017 - 12.2017
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Majors (Computer Science) -

Garner Magnet High School
Garner, NC
05.2017

Skills

  • Sales
  • Scheduling
  • Technical issues analysis
  • Desktop Support
  • Data entry proficiency
  • Keynote / PPT presentation

Hobbies and Interests

  • Baking Desserts
  • Avid Pet lover

Certification

  • Emerging Leader, NCTI - 2024
  • Introduction to business , NCTI 2024

Timeline

RSC Rep III

Charter Communications
10.2018 - Current

Associate Team Lead

Walmart
04.2017 - 08.2018

Deli Clerk

Lowes Food
01.2017 - 12.2017

Majors (Computer Science) -

Garner Magnet High School

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Tyrel Williams