Summary
Overview
Work History
Education
Skills
Wood Working
Fitness
Friendship
Timeline
Generic

Tyriq Smith

Lower Macungie ,PA

Summary

Customer Service Associate and Server's Assistant with extensive experience in handling a large mass of customers, resolving complaints, and maintaining high product knowledge. Skilled in customer support, problem resolution, and team collaboration. Proactive and focused on advancing my career by providing exceptional service and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Weis Markets Inc
07.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Server's Assistant

Youell's Oyster House
05.2021 - 06.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with other staff members to maintain high-level customer satisfaction.

Education

High School Diploma -

Emmaus High School
Emmaus, PA
06.2024

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Negotiation
  • Calm Under Pressure

Wood Working

When granted time I like to design furniture and gadgets out of wood. I find working with wood enjoyable and fun. Sometimes it may be challenging, but that makes it all the better once project completion is achieved! Some projects I have made include a modular workbench, bed frame, as well as leisurely tools/ gadgets. Completing projects such as these make woodworking one of my favorite pastimes. 

Fitness

Throughout my week I actively participate in weightlifting, cardio, and exercising to condition and build my body. Doing such helps with a mind/ body connection and allows me to perform at my best in all endeavors. Fitness also aids in strengthening my accountability and discipline, not just my body. My fitness journey is important to me and a crucial part of my day.

Friendship

I love to be around/ with my friends. Whether that is going out, staying in, or playing games with them. Relationships are imperative to my life, building relationships, satisfying relationships, and maintaining relationships is essential to me. So, friendships are something I value. Surrounding myself with people that contribute to a good time as well as a valuable time benefits me. It builds my social skills, my empathy skills, negotiating skills, as well as aids my mental health. More importantly, hanging out with friends and friendships attribute to my favorite pastime. 

Timeline

Customer Service Associate

Weis Markets Inc
07.2023 - Current

Server's Assistant

Youell's Oyster House
05.2021 - 06.2023

High School Diploma -

Emmaus High School
Tyriq Smith