Tyrone Jones
Temple Hills,MD
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
24
24
years of professional experience
Work History
Store Manager
Burlington Corporation
Temple Hills, MD
05.2023 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Developed and implemented training programs for staff to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends, optimizing inventory management and merchandising strategies.
- Led team meetings to communicate goals, motivate staff, and address performance issues effectively.
- Streamlined operational processes, resulting in improved workflow and enhanced customer satisfaction levels.
- Implemented loss prevention strategies, reducing shrinkage through effective employee training and policy enforcement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Store Manager
Forman Mills Corporation
Temple Hills , Maryland
07.2018 - 04.2023
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed inventory control, cash control and store opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Store Manager
Kohl's Corporation
Fairfax Station, VA
01.2010 - 06.2018
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Coached sales associates on product knowledge by using wide variety of training tools.
Store Manager
KMART Corporation
Dover, DE
07.2005 - 01.2010
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Executive Team Leader
TARGET Corporation
Falls Church, VA
05.2002 - 06.2005
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Enabled revenue generation by pursuing partnerships, sourcing funding and capitalizing on market opportunities.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Established and modeled company's service expectations by utilizing store metrics.
- Managed and organized internal communication to hold staff accountable to priorities.
Education
Bachelor of Arts - Business Administration And Management
UNVERSITY oF NEVADA-LASVEGAS
LASVEGAS05.2000
Skills
- Business Leadership
- Training Management
- Focus and Follow-Through
- Program Optimization
- Multitasking and Prioritization
- Payroll Administration and Timekeeping
- Data Analysis
Timeline
Store Manager
Burlington Corporation
05.2023 - Current
Store Manager
Forman Mills Corporation
07.2018 - 04.2023
Store Manager
Kohl's Corporation
01.2010 - 06.2018
Store Manager
KMART Corporation
07.2005 - 01.2010
Executive Team Leader
TARGET Corporation
05.2002 - 06.2005
Bachelor of Arts - Business Administration And Management
UNVERSITY oF NEVADA-LASVEGAS