Tyrone Stinson
Dallas,TX
Summary
Diligent and motivated professional with a strong desire to secure an entry-level IT position. Ready to leverage training and skills to contribute to the success of a dynamic company. Possesses a solid foundation in various relevant areas of IT and technology training. Committed to continuous learning and growth in the field, aiming to make a meaningful impact on the organization\'s success. Currently preparing for the CompTIA Security+ exam in Fall 2025.
Overview
6
6
years of professional experience
Work History
IN HOME EXPERT
AT&T
07.2024 - Current
- Applied effective time management techniques to meet tight deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Managed approximately 30 incoming calls and emails per day from customers.
Sales Development Representative
Uptown Chrysler Dodge Jeep Ram Fiat
12.2021 - 06.2024
- Interacted with customers to understand their needs and preferences, demonstrating strong communication and interpersonal skills
- Developed a deep understanding of automotive products and technology, showcasing my ability to quickly learn and adapt to new information
- Prepared quotes and explained financing/leasing options, demonstrating proficiency in financial transactions and customer service
- Supported online customers by scheduling appointments, demonstrating adaptability in utilizing digital tools for customer engagement
- CDJR Salesman of the Month March 2023
- Aiding in bringing in revenue of over six figures
- Utilized CRM to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects.
Facility Administrator
ER of Texas
12.2021 - 05.2023
- Oversaw employee management responsibilities, including hiring procedures, performance evaluations
- Organized unit/departmental meetings to ensure transparent communication, address operational issues, and collaborate with staff on program development for enhanced patient care and customer service
- Developed staffing schedules and managed work hours for all departments, monitoring PTO, absenteeism, and punctuality
- Managed approximately 20-30 incoming calls, emails and faxes per day from customers and insurance companies.
- Served as point of contact for internal and external customers seeking support and information.
- Established, implemented service unit goals, coordinated programs, and educated counseling
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Vehicle Movement Specialist
Tesla
12.2018 - 07.2019
- Coordinated vehicle logistics, including arrivals, inventory management, and movement across multiple offsite locations
- Interfaced with internal and external logistics partners to ensure efficient transportation and inventory control
- Generated shipping documents, conducted vehicle inspections, and reported issues promptly
- Communicated effectively with stakeholders and resolved concerns collaboratively
- Troubleshooted technical issues, conducted direct deliveries, and adapted to additional responsibilities as assigned
- Earned certification for VPN vehicle inspections
- Employee of the month for February 2019
Education
Criminal Justice -
The University of Alabama
Tuscaloosa, AL12.2017
General Studies - undefined
Dodge City Community College
Dodge City, KS05.2015
Skills
- EPowerDoc
- Microsoft Office
- Windows
- Communication
- Problem-Solving
- Attention to detail
- Time Management
- Technical support
- Analytical thinking
- PPE compliance
- CRM proficiency
- Salesforce software
- Data analytics
- Customer service
Timeline
IN HOME EXPERT
AT&T
07.2024 - Current
Sales Development Representative
Uptown Chrysler Dodge Jeep Ram Fiat
12.2021 - 06.2024
Facility Administrator
ER of Texas
12.2021 - 05.2023
Vehicle Movement Specialist
Tesla
12.2018 - 07.2019
General Studies - undefined
Dodge City Community College
Criminal Justice -
The University of Alabama
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