TYRUS Jackson
Summary
Dynamic Security Officer with proven expertise at Contemporary Services Corporation, excelling in customer service and problem-solving. Recognized for enhancing guest safety while fostering a welcoming environment. Offering exceptional interpersonal skills and quick learning ability, ready to adapt and excel in retail environment. Brings strong understanding of customer service principles and ability to manage transactions and maintain stock levels. Positive and reliable individual with knack for efficiently handling tasks and strong work ethic. Understands warehouse operations and techniques, including inventory management and equipment operation. Committed to maintaining safe and organized workspace to ensure seamless workflow and productivity.
Overview
1
1
year of professional experience
Work History
Security Officer
Contemporary Services Corporation.
09.2024 - Current
- Monitored and secured premises to ensure safety of guests and employees.
- Conducted routine patrols and inspections to identify potential security risks.
- Responded promptly to incidents, managing crowd control and emergency situations.
- Collaborated with law enforcement during investigations and emergencies.
- Enforced facility rules while providing excellent customer service to visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Education
High School Diploma -
Eastside High School
Lancaster, CA05-2023
Skills
- Customer assistance
- Patience and empathy
- Customer service
- Relationship building
- Professional appearance
- Self-motivated and disciplined
- Problem-solving
- Team collaboration
Accomplishments
- Supervised team of 12 staff members.
Timeline
Security Officer
Contemporary Services Corporation.
09.2024 - Current
High School Diploma -
Eastside High School