Tyshanique Johnson
Dallas,TX
Summary
Compassionate well-versed in performing diverse administrative functions with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
Solis Mammography
Fort Worth, TX
09.2022 - Current
- Enters information in computer system with a high degree of accuracy
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Provided assistance to internal departments when needed.
- Assisted with scheduling outpatient appointments.
Patient Care Coordinator
Favor/The Pill Club
Fort Worth, TX
06.2021 - 09.2022
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Processed patient intake information and updated medical records prior to treatment.
- Communicated with patients to ensure quality of care and develop care plans.
- Provided emotional support and counseling to patients during difficult times.
Assistant Manager
QuikTrip
Dallas-Fort Worth, TX
03.2020 - 07.2021
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Childcare Worker
Texas Children's Academy
Arlington, TX
03.2018 - 01.2020
- Supervised and monitored the safety of children in my care.
- Demonstrated patience and understanding when working with young children.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Maintained a safe environment for children by following health standards.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated with parents about daily activities and any concerning behaviors.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
Assistant Teacher
Walnut Creek Academy
Mansfield, TX
09.2016 - 03.2018
- Helped maintain a safe and orderly learning environment.
- Assisted classroom teacher in developing and implementing lesson plans.
- Created calm and disciplined classroom environment to improve student focus.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
Sandwich Artist
Subway
Arlington, TX
02.2015 - 11.2018
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Communicated with customer to provide menu offering details and assist with decision-making.
Education
Some College (No Degree) - N/A
Tarrant County College
High School Diploma -
Mansfield Legacy
Mansfield, TX06.2015
Certification - Dental Assistant
Concorde Career College
Grand Prairie, TX08-2024
Skills
- Appointment Scheduling
- HIPAA Compliance
- Multitasking and Organization
- Money Handling
- Active Listening
- Computer Skills
- Customer Relations
Timeline
Patient Access Representative
Solis Mammography
09.2022 - Current
Patient Care Coordinator
Favor/The Pill Club
06.2021 - 09.2022
Assistant Manager
QuikTrip
03.2020 - 07.2021
Childcare Worker
Texas Children's Academy
03.2018 - 01.2020
Assistant Teacher
Walnut Creek Academy
09.2016 - 03.2018
Sandwich Artist
Subway
02.2015 - 11.2018
Some College (No Degree) - N/A
Tarrant County College
High School Diploma -
Mansfield Legacy
Certification - Dental Assistant
Concorde Career College
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