Summary

Overview

Work History

Education

Skills

Timeline

Tyshiona Christoff

Gonzales,LA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with 3 years in sales industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3

3

years of professional experience

Work History

Shift Lead

Sonic

01.2021 - 10.2023

Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Analyzed sales figures and identified areas for improvement.
Collected, arranged, and input information into database system.
Maintained database systems to track and analyze operational data.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Education

N/A -

East Ascension High School

Gonzales, LA

Skills

Operations Monitoring
Performance Improvement
Team Motivation
Regulatory Compliance
Shift scheduling

Updating sales and comps
Guest Service
Conflict Resolution
Operations Support
Flexible Schedule

Timeline

Shift Lead

Sonic

01.2021 - 10.2023

N/A -

East Ascension High School