Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tytiana Harkness

Mcdonough,GA

Summary

Expertise in customer service and relationship building honed at Publix and Walmart. Excelled in team collaboration, achieving monthly sales targets, and enhancing customer satisfaction through effective problem-solving and listening skills. Skilled in cash handling and social media marketing, contributing to a positive shopping environment and customer loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Licensed Esthetician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Publix
02.2022 - 12.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to achieve monthly sales targets.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Walmart
11.2020 - 08.2021
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Diploma - Esthetician

Georgia Career Institute
Conyers, GA
08.2024

High School Diploma -

Lithonia High School
Lithonia, GA
05.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Relationship Building
  • Equipment Maintenance
  • Moisturizing Treatments
  • Cash Register Operation
  • Cash Handling Accuracy
  • Client Service
  • Customer Needs Assessment
  • Sanitization
  • Microdermabrasion expertise
  • Sanitation maintenance
  • Social Media Marketing
  • Eyebrow shaping and tinting
  • Eyelash extension application
  • Scheduling
  • Infection Control
  • Client Needs Assessment
  • Waxing and threading
  • Consultations
  • Client Intakes
  • Facial Massage
  • Sterilization
  • Body Massage

Timeline

Sales Associate

Publix
02.2022 - 12.2022

Sales Associate

Walmart
11.2020 - 08.2021

Diploma - Esthetician

Georgia Career Institute

High School Diploma -

Lithonia High School
Tytiana Harkness