Tytianna Burns
Jackson,MS
Summary
Proven in delivering exceptional customer service and multitasking, I excelled at Olive Garden by enhancing dining experiences and managing reservations efficiently. My knack for maintaining cleanliness and strong phone etiquette, alongside a detail-oriented approach, contributed significantly to team success and operational excellence.
Overview
2
2
years of professional experience
Work History
Hostess
Olive Garden
03.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Team Member
Chuck E Cheese
06.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
KFC
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Basic
Callaway High School
Jackson, MSSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Interactive communication skills
Timeline
Hostess
Olive Garden
03.2024 - Current
Team Member
Chuck E Cheese
06.2023 - 01.2024
Cashier
KFC
06.2022 - 05.2023
High School Diploma - Basic
Callaway High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Morgan ShieldsMorgan Shields
Hostess and Server at Olive GardenHostess and Server at Olive Garden
Ricardo MeseronRicardo Meseron
Bartender Trainer at Olive Garden - Darden RestaurantsBartender Trainer at Olive Garden - Darden Restaurants