Tywan Townsend
Rockford ,IL
Summary
Dedicated Stocker known for enhancing customer satisfaction through exceptional service and efficient restocking. Proven ability to maintain store organization and train new team members, contributing to a welcoming shopping environment. Committed to reducing wait times and improving overall operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Stocker
Walmart
- Provided exceptional customer service to enhance shopping experience.
- Restocked shelves efficiently to maintain product availability.
- Operated cash register accurately for smooth transactions.
- Maintained store organization to promote a clean and welcoming environment.
- Trained new team members on store policies and procedures.
- Helped reduce wait times by 20% through effective service and organization.
Forklift Operator
Kenco Logistics
Rockford, IL
01.2025 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
Machine Operator
Gunite
Rockford, IL
08.2023 - 01.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
Janitorial Worker
ABM Industries
Rockford, IL
11.2020 - 07.2023
- Enhanced facility appearance through meticulous cleaning and adherence to schedules.
- Maintained cleanliness in commercial buildings by vacuuming, dusting, and washing windows.
- Utilized broom or push broom dust mop to sweep hard surface floors efficiently.
- Removed stains from glass doors, mirrors, and windows using cleaner and cloth.
- Sanitized break area kitchen counters, tables and sinks.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Skills
- Customer service
- Communication
- Shelf restocking
- Store organization
- Cash register operation
- Team training
- Time management
- Problem resolution
- Inventory management
- Attention to detail
Timeline
Forklift Operator
Kenco Logistics
01.2025 - Current
Machine Operator
Gunite
08.2023 - 01.2024
Janitorial Worker
ABM Industries
11.2020 - 07.2023
Stocker
Walmart