Tywanna Sullivan
Grovetown,GA
Summary
Dynamic Front Office Assistant with proven expertise at Piedmont Physicians, excelling in patient scheduling and EHR management. Recognized for enhancing service delivery through effective communication and problem-solving skills. Adept at maintaining accurate records and training staff, ensuring compliance and confidentiality in medical documentation.
Professional office support specialist with solid record of enhancing administrative efficiency and customer satisfaction. Ensured seamless daily operations and provided exceptional support to both team members and clients. Known for reliability and adaptability in dynamic settings, along with excellent organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
Piedmont Physicians
Evans, GA
03.2025 - Current
- Managed patient check-in and appointment scheduling, ensuring a smooth front office operation.
- Assisted in maintaining accurate patient records within electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Supported billing processes by verifying insurance information and collecting payments.
Medical Records Coordinator
Pediatric Partners of Augusta
Evans, GA
10.2021 - 06.2024
- Coordinated patient medical records to ensure accuracy and compliance with regulatory standards.
- Implemented electronic health record (EHR) systems to streamline data entry and retrieval processes.
- Trained staff on proper documentation procedures and best practices for maintaining patient confidentiality.
- Audited medical records for completeness, identifying discrepancies, and facilitating timely corrections.
Education
High School Diploma -
Westside High School
Augusta GA 05.2020
Skills
Listening skills
File organization
Problem-solving skills
Time management
Administrative skills
Scheduling appointments
Timeline
Front Office Assistant
Piedmont Physicians
03.2025 - Current
Medical Records Coordinator
Pediatric Partners of Augusta
10.2021 - 06.2024
High School Diploma -
Westside High School