Tze Sim Siaw
New York
Summary
Dedicated Medical Front Office Administrator with a proven track record in enhancing patient relationships. Skilled in excellent communication and attention to detail, committed to ensuring efficient office operations.
Self-motivated Medical Front Office professional adept at managing patient scheduling and office workflows. Known for strong teamwork and problem-solving abilities, contributing to high-quality patient care and operational efficiency.
Detail-oriented Medical Receptionist with experience in patient intake and electronic health records management. Recognized for effective communication and active listening skills, ready to support seamless office operations and foster patient trust.
Overview
6
6
years of professional experience
Work History
Medical Front Office Admin
Total Foot and Ankle
Brooklyn, NY
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Medical Receptionist
Apex Health Acupuncture and Chiropractic
Manhattan, MT
11.2020 - 08.2021
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated patient intake processes, ensuring accurate data entry and compliance with regulations.
- Assisted in billing inquiries and insurance verification, enhancing patient financial clarity.
- Developed and maintained electronic health records for improved access and accuracy of patient information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Oversaw daily office operations, managing workflows to support high-quality patient care delivery.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Maintained current and accurate medical records for patients.
Education
Bachelor of Arts - Hotel Management
Stanford College
MalaysiaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Attention to detail
- Active listening
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Medical Front Office Admin
Total Foot and Ankle
09.2021 - Current
Medical Receptionist
Apex Health Acupuncture and Chiropractic
11.2020 - 08.2021
Bachelor of Arts - Hotel Management
Stanford College