Tzitziki Romero Griffis
McPherson,KS
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
6
6
years of professional experience
Work History
Manager/Server
Ristorante Italiano
08.2018 - 05.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Sales Associate
Cricket Wireless
06.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Newton High School
900 W 12th St, Newton, KS 6711405.2020
Skills
- Managing Reservations and Large Parties
- Managing Deliveries
- Calendar and Scheduling Software
- Risk Management
- Server Scheduling
- Restaurant Operation
- Training New Hires
- Casual Dining Services
Timeline
Manager/Server
Ristorante Italiano
08.2018 - 05.2023
Sales Associate
Cricket Wireless
06.2017 - 07.2018
High School Diploma -
Newton High School
Similar Profiles
Anthony DiSalvioAnthony DiSalvio
Server at Aldo's Ristorante ItalianoServer at Aldo's Ristorante Italiano
Emiliano Velez VegaEmiliano Velez Vega
Restaurant Volunteer at Colosseo Ristorante ItalianoRestaurant Volunteer at Colosseo Ristorante Italiano
Matthew WalkerMatthew Walker
Togo Handler/Food Runner at Biaggi's Ristorante ItalianoTogo Handler/Food Runner at Biaggi's Ristorante Italiano