Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Ubaldo Alvarado

Stockton,CA

Summary

Proven sales leader with a track record of exceeding quotas at Matagrano through expert relationship building and negotiation skills. Spearheaded promotional events at Seven Eleven, boosting product awareness and profitability. Adept in customer engagement and sales management, consistently enhancing customer satisfaction and driving revenue growth.

Overview

19
19
years of professional experience

Work History

Salesperson

Matagrano
Hayward, CA
08.2014 - Current
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Developed and implemented strategies to meet sales quotas.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Assisted customers in selecting appropriate products or services for their needs.

Store Manager

Seven Eleven
Redwood City, CA
01.2010 - 08.2014
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Planned special promotions or discounts based on market trends.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Organized promotional events to increase product awareness.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Zamboni Operator

San Jose Sharks
San Jose, CA
08.2005 - 08.2010
  • Adhered strictly to safety standards while operating machinery in order to prevent accidents.
  • Provided guidance and assistance to new operators in learning how to safely operate a Zamboni machine.
  • Maintained records of daily activities, including time taken to complete tasks.
  • Completed equipment safety inspections and handled repairs.
  • Cleaned debris from ice surfaces using specialized tools and brushes attached to Zambonis.
  • Operated Zamboni to resurface ice rinks for hockey games and other events.
  • Performed regular maintenance and cleaning of Zamboni machines.

Education

Associate of Arts - English-as-a-Second-Language Education

Canada College
Redwood City, CA
08-2004

Associate of Science - Business Administration

Universidad Del Mayab
Merida Mexico
01-2001

High School Diploma -

Liceo Juan Ruiz De Alarcon
Mexico City
06-1996

GED -

Liceo Juan Ruiz De Alarcon
Mexico City
06-1993

Skills

  • Relationship building
  • Negotiation
  • Customer engagement
  • Closing techniques
  • Customer service
  • Display restocking
  • Sales management
  • Profit generation
  • Product description

Languages

English
Professional
Spanish
Native/ Bilingual

Accomplishments

  • Top Seller Rewards
  • Salesman of the Month (several times)

Timeline

Salesperson

Matagrano
08.2014 - Current

Store Manager

Seven Eleven
01.2010 - 08.2014

Zamboni Operator

San Jose Sharks
08.2005 - 08.2010

Associate of Arts - English-as-a-Second-Language Education

Canada College

Associate of Science - Business Administration

Universidad Del Mayab

High School Diploma -

Liceo Juan Ruiz De Alarcon

GED -

Liceo Juan Ruiz De Alarcon

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