Ud Aguwa
Toyota of Richardson
Little Elm,TX
22
years of professional experience
New Car Sales Consultant who closes vehicle sales by matching buyers to the right models, handling trade-ins, and guiding customers through financing, warranties, and contract completion. Builds repeat business through rapport with prior buyers and community outreach. Keeps sales management informed with timely reports and deal updates.
Work History
New Car Sales Consultant
5 Years 4 Months- Developed strong customer relationships by providing tailored vehicle recommendations based on individual needs.
- Demonstrated extensive product knowledge to effectively address customer inquiries and concerns during sales presentations.
- Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts; explaining provisions, explaining and offering warranties, services, and financing, collecting payment, delivering automobile.
- Collaborated with finance teams to facilitate seamless vehicle financing options for customers, enhancing overall satisfaction.
- Conducted thorough market analysis to stay informed on industry trends and competitor offerings, driving sales strategy adjustments.
- Trained new team members on sales techniques and product features, fostering a knowledgeable workforce dedicated to customer service.
- Implemented effective follow-up strategies for leads, increasing conversion rates through persistent communication and personalized outreach.
Sales Representative
7 Months- Engaged customers to identify needs and recommend suitable vehicle options.
- Developed and maintained strong client relationships to enhance satisfaction and loyalty.
- Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts; explaining provisions, explaining and offering warranties, services, and financing, collecting payment, delivering automobile.
- Provides sales management information by completing reports timely.
Audit Assistant
3 Years 3 Months- Assisted in planning and executing audit procedures for financial statements.
- Conducted detailed analysis of financial records to ensure compliance with regulations.
- Collaborated with team members to identify areas for operational improvements.
- Prepared and reviewed documentation for internal audit processes to enhance accuracy.
- Coordinated communication between departments to streamline audit activities.
- Developed checklists and templates to standardize auditing practices across projects.
Personal Banker
4 Years 2 Months- Sells and Business Banking MAY2013-JAN2015
- Advise customers on bank products and services with special focus on loans and credit cards
- Processes mortgage and auto credit and staff and customers
- Reach out to potential customers to generate new business
- Sells products and services using solid cost benefit structure
- Maintains positive business relationships to ensure future sales
Lead Teller
6 Years 4 Months- Supervised daily operations, ensuring compliance with banking policies and procedures.
- Mentored and trained new tellers on customer service best practices and transaction processes.
- Managed cash flow, balancing registers accurately to maintain operational integrity.
- Enhanced customer satisfaction through effective problem resolution and personalized service.
- Implemented process improvements, reducing transaction times while maintaining accuracy standards.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
Sales Representative
2 Years 4 Months- Provided financial advisory services and customer support to clients.
- Manage customer's accounts, open, close and oversee transactions
- Conducted product demonstrations to showcase features and benefits of vehicles.
- Collaborated with sales team to strategize on inventory management and sales promotions.
- Analyzed market trends to inform pricing strategies and promotional campaigns.
Education
B.Sc - Public Administration
MBA - Marketing
Skills
Needs assessment
Objection handling
Loan consultation
Finance product explanation
Sales closing
Customer service
Account management
Team supervision
Cash handling
Report preparation
Timeline
New Car Sales Consultant
Toyota of Richardson
04.2021 - CurrentRead More
Sales Representative
Lone Star Toyota of Lewisville
06.2020 - 01.2021Read More
Audit Assistant
Advance Auto Parts WORLDPACK INC.
03.2017 - 06.2020Read More
Personal Banker
DIAMONBANK PLC
11.2012 - 01.2017Read More
Lead Teller
DiamonBank
07.2006 - 11.2012Read More
Sales Representative
CORNERSTONE INSURANCE PLC
03.2004 - 07.2006Read More
Lagos State University
MBA from Marketing
Read More
Abia State University
B.Sc from Public Administration
Read More