Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ulises Sandoval

Savannah,United States

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Always constantly trying to better myself and for the past year the free time available have been studying different coding languages and the passion that's in myself is as a penetration tester. Want to be able to get the first IT job and move up to achieve the career goal as a penetration tester in the future.

Overview

12
12
years of professional experience

Work History

Sales Representative

Dollar Tree Wholesale
05.2021 - Current
  • Researched market and competitor trends to implement best practices and improve customer satisfaction.
  • Attended scheduled training sessions, department meetings and company events to build expertise and promote company image.
  • Worked with management teams to develop annual sales plans, goals and targets.
  • Negotiated contracts and prices with clients to exceed sales goals.
  • Called and met with regular and prospective customers to build long-term customer relationships and networks.
  • Monitored customer accounts, updating payment and shipping details in company system.
  • Developed and maintained strong customer relationships and networks within designated sales territory.
  • Generated leads and maintained lists of prospective customers.
  • Trained newly hired sales team members regarding company procedures and standards.
  • Managed over 50 customers calls per day
  • Used customer insights to develop innovative sales strategies to increase sales

Sales Representative

All In One Wholesale
02.2015 - 04.2021
  • Communicated product features, advantages and benefits to customers.
  • Worked with management teams to develop annual sales plans, goals and targets.
  • Handled client deposits and transactions and updated billing information in company databases.
  • Developed and maintained strong customer relationships and networks within designated sales territory.
  • Scheduled sales presentations to promote company programs and educate clients on offerings.
  • Remained current on relevant product and industry information to provide up-to-date catalogs and services.
  • Tracked sales numbers and issued progress reports to executives for review.
  • Collaborated with other departments to develop successful sales campaigns.
  • Advised clients regarding accounts, pricing schedules and financing options.
  • Adapted to and remained flexible in changing, fast-paced work environment.
  • Negotiated contracts and prices with clients to exceed sales goals.
  • Called and met with regular and prospective customers to build long-term customer relationships and networks.
  • Increased sales by 10%
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations

Education

Graphic Design

Jefferson State Community College
Birmingham, AL

High School Diploma -

Shades Valley High School
Irondale, AL

Skills

  • Inside and Outside Sales
  • Problem-Solving Strengths
  • Sales Expertise
  • Customer Retention Abilities
  • Staff Training
  • Persuasive Techniques
  • Multitasking
  • Customer Relations
  • Reading Comprehension
  • Conflict Resolution
  • Upselling Techniques

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Dollar Tree Wholesale
05.2021 - Current

Sales Representative

All In One Wholesale
02.2015 - 04.2021

Graphic Design

Jefferson State Community College

High School Diploma -

Shades Valley High School

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Ulises Sandoval