Ulonda Nicole Major
Ottumwa,IA
Summary
Degreed candidate with a proven track record in journalism, education, and sales possessing a wide-range of transferrable skills. Intrinsically motivated, proficient, and striving to reach new un-attained pinnacles of success.
Overview
10
10
years of professional experience
Work History
Associate Manager of Admissions
Ultimate Medical Academy Online
Tampa, FL
02.2024 - Current
- Facilitated the development of staff by providing training, coaching, and feedback.
- Managed daily workflow of team members to meet organizational goals.
- Created monthly reports outlining progress on key initiatives.
- Identified opportunities for process improvements and increased efficiency.
- Collaborated with senior management to develop annual operational plans.
- Conducted regular performance reviews with direct reports.
- Assisted in developing policies and procedures that improved customer satisfaction ratings.
- Resolved conflicts between employees or customers in a professional manner.
- Created presentations summarizing quarterly results for senior leadership teams.
- Participated in industry events to stay abreast of current market trends.
- Handled responsibilities successfully in manager's absence.
- Evaluated performance of team members and provided consistent coaching to improve skills.
Admissions Representative I, II & III
Ultimate Medical Academy Online
Tampa, FL
08.2022 - 02.2024
- Present online tours to prospective students resulting in the conversion of leads to enrollments at a rate typically greater than 100 percent from start to start.
- Assist prospective students with enrollment agreements, logging into the student portal for the first time, and orientation before handing students off to Student Finance.
- Work closely with students to procure necessary admission documentation.
- Guide students through the first week of school, ensuring that students meet both academic, financial aid and other requirements before becoming a complete start.
- Facilitated the development of staff by providing training, coaching, and feedback.
- Managed daily workflow of team members to meet organizational goals.
- Created monthly reports outlining progress on key initiatives.
- Identified opportunities for process improvements and increased efficiency.
- Collaborated with senior management to develop annual operational plans.
- Conducted regular performance reviews with direct reports.
- Resolved conflicts between employees or customers in a professional manner.
- Provided guidance on complex projects ensuring deadlines were met.
- Ensured compliance with company regulations, laws, and safety standards.
- Created presentations summarizing quarterly results for senior leadership teams.
- Participated in industry events to stay abreast of current market trends.
- Handled responsibilities successfully in manager's absence.
- Evaluated performance of team members and provided consistent coaching to improve skills.
Publisher
Pink Butterfly Press LLC.
Ottumwa, IA
11.2019 - 01.2024
- Developed and manage a team of contracted publishing professionals including artists, cover designers, typesetters, and editors who serve a common mission to provide subsidy publishing services.
- Procure new authors via social media outreach, word of mouth, and referrals.
- Manage all manuscript preparation and book production stages through until the completion of a finished product.
ELA Teacher
Duval County Public School District
Jacksonville, FL
08.2021 - 02.2022
- Taught English Language Arts to 7th and 8th grade students.
- Differentiated instruction for students with wide range of skill and interest levels.
- Assessed student classroom performance to report on progress.
- Managed my classroom
- Educated students on spelling, grammar and language rules through developmentally appropriate curriculum.
- Planned and updated curricula and lesson plans to continuously improve subject coverage.
- Met with parents, administration, and District and other school professionals regularly.
Renewable Energy Outreach Coordinator
Simpleray
Fairfield, IA
11.2017 - 08.2019
- Spearheaded call center project creating new revenue source.
- Wrote scripts for outbound cold calling team.
- Prospected Business to Business as well as residential consumers over the telephone and in person.
- Consistently exceeded sales goals.
- Manned marketing booths during county/ state fairs and trade shows.
- Intermittently crafted copy for company website.
- Wrote and proof-read press releases on occasion.
Community News Reporter/Editor
The Fairfield Ledger
Fairfield, Iowa
06.2014 - 10.2017
- Front page reporter covering several beats including education, municipalities, and law enforcement.
- Edited and managed the daily's religion page
- Wrote feature stories.
- Built and maintained a strong source base.
- Cultivated an engaged and active audience.
- Interviewed a variety of people in the public eye, including politicians and entertainers.
Education
Bachelor of Arts - Interdisciplinary Studies (Journalism)
Thomas Edison State University
Trenton, NJ06.2016
Associate of Arts - Journalism
Florida State College At Jacksonville
Jacksonville, FL08.1998
Skills
- Dependable producer with a desire to lead
- Team Player with leadership experience
- Excellent written and verbal communications skills
- Tenacious and competent
Accomplishments
- Consistently met or exceeded both enrollment and start budgets throughout my tenure at Ultimate Medical Academy (UMA).
- Mentored two peers during my short tenure with UMA.
- Future Leader Award Q4 2022
- Division Leader Award Q1 2023
- Division Leader Award Q2 2023
- Division Leader Award Q1 2024
Timeline
Associate Manager of Admissions
Ultimate Medical Academy Online
02.2024 - Current
Admissions Representative I, II & III
Ultimate Medical Academy Online
08.2022 - 02.2024
ELA Teacher
Duval County Public School District
08.2021 - 02.2022
Publisher
Pink Butterfly Press LLC.
11.2019 - 01.2024
Renewable Energy Outreach Coordinator
Simpleray
11.2017 - 08.2019
Community News Reporter/Editor
The Fairfield Ledger
06.2014 - 10.2017
Bachelor of Arts - Interdisciplinary Studies (Journalism)
Thomas Edison State University
Associate of Arts - Journalism
Florida State College At Jacksonville
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