Uma Kalsoom
Woodbridge
Summary
Over 10 year's successful, Professional experience in customer service. Proven ability to excel in stressful environments and open to shift work. Self-motivated proactive and confident in making independent decisions. Fluently bilingual in English and Urdu.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Substitute Teacher
PWCS
Woodbridge
10.2024 - Current
- Managed classroom behavior using effective discipline strategies and positive reinforcement.
Accountant
SES Limo Service LLC
Woodbridge
08.2017 - Current
Ensured complete customer satisfaction by consistently delivering high quality marketing materials and results.
Sleep Tech
Best Health Sleep Center
Woodbridge
01.2008 - 06.2017
Performs analysis of polysomnographic recordings, which includes scoring sleep/wake stages by applying professionally accepted guidelines.
Sales Representative
Sprint Store
Woodbridge
09.2004 - 12.2007
Accepted and processed customer payments in cash, credit and checks, checking for validity.
Education
Associate -
Political Science
02-2019
Certificate of Successful Completion - Professional Medical Interpreter Training
The Cross Cultural Health Care Program
Seattle, WA02-2019
Skills
- Customer service
- Issue resolution
- Documentation and reporting
- Multi-tasking and negotiation
- Inventory management
- Problem-solving abilities
Certification
LIBERTY LANGUAGE SERVICES, Interpreter in URDU AND PUNJABI
Timeline
Substitute Teacher
PWCS
10.2024 - Current
Accountant
SES Limo Service LLC
08.2017 - Current
Sleep Tech
Best Health Sleep Center
01.2008 - 06.2017
Sales Representative
Sprint Store
09.2004 - 12.2007
Associate -
Political Science
Certificate of Successful Completion - Professional Medical Interpreter Training
The Cross Cultural Health Care Program