Uma Thapa

Ian the supervisor for the shift .. I handle register / barrister/sandwich maker/ delivery handling

• Assisted customers with menu selections, providing product knowledge and recommendations.
• Handled cash management responsibilities, ensuring accurate drawer balances at shifts' end.
• Maintained cleanliness and organization of service areas to enhance customer experience.
• Processed customer transactions efficiently using point-of-sale systems.
• Resolved customer inquiries and concerns promptly, fostering positive relationships with patrons.
• Collaborated with team members to streamline service during peak hours, improving workflow.
• Monitored inventory levels and reported discrepancies to maintain product availability and freshness.
• Trained new staff on cash handling procedures and customer service best practices.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier / sandwich maker / delivery