UMAR ARSHED
Baltimore,MD
Summary
Senior Network & Infrastructure Leader with 20+ years of experience designing, modernizing, and operating large-scale, mission-critical enterprise networks. Proven record leading global engineering teams in 24x7 environments and delivering resilient infrastructure platforms across data center, campus, WAN, and cloud-integrated environments. Expert in secure network architecture, operational excellence, capacity optimization, and metrics-driven service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
IT Contractor
Self-Employed
2025.06 - Current
- Modernize network infrastructure through secure connectivity, virtualization, and cloud integration, improving uptime by 30%.
- Conduct network performance assessments aligned with NIST frameworks, reducing outages by 40%.
- Deliver consulting on system migrations, cybersecurity audits, and IT modernization initiatives.
Senior Manager, Global IT
Management Sciences for Health
2006.03 - 2025.04
- Led global infrastructure supporting 40+ locations achieving 99.99% system availability.
- Directed data center and network modernization reducing costs by 35% ($1M+ annually).
- Built and led global engineering teams of 25+ professionals.
- Standardized enterprise platforms improving scalability and efficiency.
- Managed multimillion-dollar budgets delivering continuous cost optimization.
- Implemented cybersecurity controls reducing incidents by 60%.
- Established governance frameworks improving service consistency.
- Drive enterprise capacity planning and performance optimization, enabling scalable growth while maintaining high availability.
- Lead disaster recovery and business continuity programs, reducing recovery time objectives (RTO) by 50% and improving organizational resilience.
- Partner with executive leadership to align infrastructure strategy with business objectives and long-term modernization initiatives.
- Oversee enterprise architecture roadmaps supporting cloud integration, virtualization expansion, and secure network transformation.
- Implement performance metrics and executive reporting dashboards, enabling data-driven decision making and proactive infrastructure management.
- Negotiate strategic vendor partnerships and service agreements, improving service quality while reducing operational spend.
Senior Network Engineer
Johns Hopkins Healthcare
2002.05 - 2006.03
- Designed enterprise network environments improving reliability by 40%.
- Led major infrastructure migrations enhancing security and performance.
- Implemented disaster recovery solutions reducing downtime by 50%.
- Built proactive monitoring and alerting systems, improving incident response times by 45%.
- Optimize network performance and capacity planning, reducing latency by 30% and increasing system throughput.
- Strengthen security controls and patch management processes, reducing vulnerabilities by 35%.
- Support enterprise server environments across 200+ systems, improving uptime and scalability.
- Collaborate with cross-functional teams to deploy infrastructure solutions supporting 1,000+ users across clinical and administrative environments.
- Manage vendor contracts and procurement initiatives, reducing infrastructure costs by 20%.
- Standardize network configurations and documentation, decreasing troubleshooting time by 40%.
- Implement automated monitoring and compliance reporting, reducing system incidents by 25%.
Education
Bachelor of Science - Information Systems
University of Maryland, Baltimore County
Skills
- Enterprise IT Infrastructure Strategy
- Global IT Operations
- Network & Data Center Architecture
- Cloud & Virtualization
- Cybersecurity & Risk Management
- Infrastructure Modernization
- Budget & Vendor Management
- Disaster Recovery & Business Continuity
- Performance Metrics & Executive Reporting
- Workforce Leadership & Talent Development
- IT Service Management (ITIL)
- Capacity Planning & Performance Optimization
- Infrastructure Governance & Standards
- Cloud Integration & Hybrid Environments
- Vendor Contract Negotiation
- Risk Mitigation & Compliance
- Technology Roadmap Development
- Stakeholder Engagement & Change Management
- High-Availability Systems
- Operational Excellence
- Cost Optimization & Financial Stewardship
Certification
- Microsoft Certified Professional (MCP)
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE)
- CompTIA A+
Timeline
IT Contractor
Self-Employed
2025.06 - Current
Senior Manager, Global IT
Management Sciences for Health
2006.03 - 2025.04
Senior Network Engineer
Johns Hopkins Healthcare
2002.05 - 2006.03
Bachelor of Science - Information Systems
University of Maryland, Baltimore County