Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

UMAR ARSHED

Baltimore,MD

Summary

Senior Network & Infrastructure Leader with 20+ years of experience designing, modernizing, and operating large-scale, mission-critical enterprise networks. Proven record leading global engineering teams in 24x7 environments and delivering resilient infrastructure platforms across data center, campus, WAN, and cloud-integrated environments. Expert in secure network architecture, operational excellence, capacity optimization, and metrics-driven service delivery.

Overview

24
24
years of professional experience
1
1
Certification

Work History

IT Contractor

Self-Employed
2025.06 - Current
  • Modernize network infrastructure through secure connectivity, virtualization, and cloud integration, improving uptime by 30%.
  • Conduct network performance assessments aligned with NIST frameworks, reducing outages by 40%.
  • Deliver consulting on system migrations, cybersecurity audits, and IT modernization initiatives.

Senior Manager, Global IT

Management Sciences for Health
2006.03 - 2025.04
  • Led global infrastructure supporting 40+ locations achieving 99.99% system availability.
  • Directed data center and network modernization reducing costs by 35% ($1M+ annually).
  • Built and led global engineering teams of 25+ professionals.
  • Standardized enterprise platforms improving scalability and efficiency.
  • Managed multimillion-dollar budgets delivering continuous cost optimization.
  • Implemented cybersecurity controls reducing incidents by 60%.
  • Established governance frameworks improving service consistency.
  • Drive enterprise capacity planning and performance optimization, enabling scalable growth while maintaining high availability.
  • Lead disaster recovery and business continuity programs, reducing recovery time objectives (RTO) by 50% and improving organizational resilience.
  • Partner with executive leadership to align infrastructure strategy with business objectives and long-term modernization initiatives.
  • Oversee enterprise architecture roadmaps supporting cloud integration, virtualization expansion, and secure network transformation.
  • Implement performance metrics and executive reporting dashboards, enabling data-driven decision making and proactive infrastructure management.
  • Negotiate strategic vendor partnerships and service agreements, improving service quality while reducing operational spend.

Senior Network Engineer

Johns Hopkins Healthcare
2002.05 - 2006.03
  • Designed enterprise network environments improving reliability by 40%.
  • Led major infrastructure migrations enhancing security and performance.
  • Implemented disaster recovery solutions reducing downtime by 50%.
  • Built proactive monitoring and alerting systems, improving incident response times by 45%.
  • Optimize network performance and capacity planning, reducing latency by 30% and increasing system throughput.
  • Strengthen security controls and patch management processes, reducing vulnerabilities by 35%.
  • Support enterprise server environments across 200+ systems, improving uptime and scalability.
  • Collaborate with cross-functional teams to deploy infrastructure solutions supporting 1,000+ users across clinical and administrative environments.
  • Manage vendor contracts and procurement initiatives, reducing infrastructure costs by 20%.
  • Standardize network configurations and documentation, decreasing troubleshooting time by 40%.
  • Implement automated monitoring and compliance reporting, reducing system incidents by 25%.

Education

Bachelor of Science - Information Systems

University of Maryland, Baltimore County

Skills

  • Enterprise IT Infrastructure Strategy
  • Global IT Operations
  • Network & Data Center Architecture
  • Cloud & Virtualization
  • Cybersecurity & Risk Management
  • Infrastructure Modernization
  • Budget & Vendor Management
  • Disaster Recovery & Business Continuity
  • Performance Metrics & Executive Reporting
  • Workforce Leadership & Talent Development
  • IT Service Management (ITIL)
  • Capacity Planning & Performance Optimization
  • Infrastructure Governance & Standards
  • Cloud Integration & Hybrid Environments
  • Vendor Contract Negotiation
  • Risk Mitigation & Compliance
  • Technology Roadmap Development
  • Stakeholder Engagement & Change Management
  • High-Availability Systems
  • Operational Excellence
  • Cost Optimization & Financial Stewardship

Certification

  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+

Timeline

IT Contractor

Self-Employed
2025.06 - Current

Senior Manager, Global IT

Management Sciences for Health
2006.03 - 2025.04

Senior Network Engineer

Johns Hopkins Healthcare
2002.05 - 2006.03

Bachelor of Science - Information Systems

University of Maryland, Baltimore County
UMAR ARSHED