Umm Yafsah
Student
Katy,TX
Summary
Demonstrates strong multitasking abilities and great work in fast paced environments. Customer oriented and great at talking on the phone and dealing with complaints and reservations. Loves working with others and creating a welcoming environment for everyone.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Hostess
Bubba's 33
Katy, TX
05.2024 - 08.2024
- Greeted customers warmly upon arrival and coordinated seating and phone calls to make sure the customers have the best experience.
Team Member
Pokeworks
07.2023 - 10.2023
- Kept work areas clean and organized, restocked prepared food on the line and prepared bowls and drinks for customers.
Education
BBA - Accounting
Houston Community College
Houston, TX 08.2024 - 05.2028
High School Diploma -
Patricia E. Paetow High School
Katy, TX 08.2020 - 05.2024
Skills
Customer service
Complaint handling
Effective multitasking
Phone etiquette
Upselling
Reliability
Hospitality and accommodation
Communication skills
Guest complaint resolution
Certification
TEXAS FOOD HANDLER CERTIFICATE
Timeline
BBA - Accounting
Houston Community College
08.2024 - 05.2028
Hostess
Bubba's 33
05.2024 - 08.2024
TEXAS FOOD HANDLER CERTIFICATE
05-2024
Team Member
Pokeworks
07.2023 - 10.2023
High School Diploma -
Patricia E. Paetow High School
08.2020 - 05.2024
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