Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Umma Kulsum

Brooklyn,NY

Summary

Reliable Shift Leader with in burger king .Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

1
1
Certification

Work History

Shift Leader

Burger King
10.2024 - 2025
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Education

N/A - Science

Rajabari School And College
Dhaka,Bangladesh
05.2022

Skills

  • Production scheduling
  • Employee relations
  • Team supervision
  • Issue resolution
  • Staff education and training
  • Staff training and development
  • Positive attitude
  • Customer service management
  • Daily workflows
  • Team-building activities
  • Training assistance
  • Team leadership
  • Cash handling

Certification

Food handler certificate

Timeline

Shift Leader

Burger King
10.2024 - 2025

N/A - Science

Rajabari School And College

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