Umma Rahman
Hamtramck,MI
Summary
Passionate and dedicated undergraduate student on a pre-dental track, committed to delivering exceptional patient care and fostering a safe, supportive environment. Skilled at multitasking and achieving desired outcomes, with strong communication abilities to connect with individuals from diverse backgrounds, including healthcare professionals and patients. Excited to apply my growing experience in healthcare as I work toward a future career in dentistry.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Campau Pharmacy
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Voluntary Worker
Gold & Glitter Jewelry
04.2022 - 05.2022
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Informed customers of promotions to increase sales productivity and volume.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Education
Bachelor of Science - Behavioral And Biological Sciences
University of Michigan-Dearborn
Dearborn, MI04-2027
Skills
- Problem-solving skills
- Team collaboration
- Customer service
- Knowledge of HIPAA regulations
- Patient-focused care
- Flexible and adaptable
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Campau Pharmacy
08.2023 - Current
Voluntary Worker
Gold & Glitter Jewelry
04.2022 - 05.2022
Bachelor of Science - Behavioral And Biological Sciences
University of Michigan-Dearborn
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