Unique Cannon
Philadelphia,PA
Summary
Dedicated and dependable with experience as a Resident Assistant and over five years of leadership experience as a Store Manager at McDonald's. Skilled in team leadership, customer service, conflict resolution, training staff, and daily operations management. Strong communication and organizational abilities with experience supporting diverse groups of people in fast-paced environments. Detail-oriented and adaptable with an interest in developing skills in healthcare and laboratory settings, including PCR and molecular biology techniques.
Overview
5
5
years of professional experience
Work History
Store Manager
McDonald's
Burlington, NJ
07.2021 - Current
- Oversaw daily operations to ensure adherence to company standards and policies.
- Trained and developed team members to enhance service quality and operational efficiency.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Resident Advisor
Lincoln University Of Pennsylvania
Lincoln University, PA
08.2024 - 05.2026
- Facilitated community-building activities to enhance student engagement and support retention efforts.
- Provided conflict resolution support, fostering a positive living environment among residents.
- Conducted regular safety inspections, ensuring compliance with university policies and procedures.
- Developed and implemented educational programs addressing diversity, wellness, and academic success.
Education
Bachelor of Science - Biology
Lincoln University
Lincoln University, PA05-2026
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Time management
- Activity planning
- Emergency response
- Documentation and reporting
- Molecular Biology Techniques: PCR, Gel Electrophoresis, DNA Purification
Timeline
Resident Advisor
Lincoln University Of Pennsylvania
08.2024 - 05.2026
Store Manager
McDonald's
07.2021 - Current
Bachelor of Science - Biology
Lincoln University