Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Unique Ali

Chicago,IL

Summary

Dedicated Sales Associate with a proven track record of driving high sales in both busy and slow shifts. Highly organized and patient, with expertise in effectively handling customer complaints and replenishing stock. A flexible and outgoing team player, recognized for demonstrating honesty and integrity with customers, team members, and supervisors. Eager to transition into a new field where my strong interpersonal skills can thrive.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Nike Company Store
Birmingham, AL
09.2023 - 07.2024
  • Prepared merchandise for purchase or rental.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Used technology resources to assist customers in locating and selecting items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Truck Driver

A&E Transport
Birmingham, AL
05.2022 - 07.2023
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Recorded expenses and maintained receipts.
  • Processed shipment documents neatly and efficiently for each load.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Hooked and unhooked trailers from tractor.
  • Managed personal driving time according to Hours of Service regulations.

Server

Pappadeaux Seafood Restaurant
Birmingham, AL
03.2022 - 04.2023
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.

Cashier

Dollar Tree Distribution Center
Chicago, IL
01.2020 - 07.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers promptly and responded to questions.

Education

Associate of Science - Biology

Malcom X College
Chicago, IL
05-2027

Skills

  • Sales Development
  • Business Development
  • Inventory Control
  • Product Sales
  • Promotional support
  • Contract Preparation
  • Document Management
  • Transportation safety
  • Inclement weather driving
  • POS Systems

Certification

  • CDL Class A. Issued on 03/18/2022

Languages

English
Full Professional

References

References available upon request.

Timeline

Sales Associate

Nike Company Store
09.2023 - 07.2024

Truck Driver

A&E Transport
05.2022 - 07.2023

Server

Pappadeaux Seafood Restaurant
03.2022 - 04.2023

Cashier

Dollar Tree Distribution Center
01.2020 - 07.2020

Associate of Science - Biology

Malcom X College

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