Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Urana Ballard

St Louis,MO

Summary

Motivated bartender with over six years of experience in high-volume service environments. Proficient in developing drink menus and training staff on beverage preparation and customer service standards, contributing to seamless operations and enhanced customer experiences.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

10
10
years of professional experience

Work History

Cashier

Levy Restaurants
08.2022 - Current
  • Prepared and served a variety of beverages to customers in high-volume settings.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Assisted in training new staff on beverage preparation techniques and customer service standards.
  • Developed drink menus by incorporating seasonal ingredients and customer preferences.

Bartending

Delaware North
St Louis, MO
03.2017 - 09.2026
  • Prepared and served a variety of beverages to customers in high-volume settings.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Assisted in training new staff on beverage preparation techniques and customer service standards.
  • Developed drink menus by incorporating seasonal ingredients and customer preferences.

Education

Human Services

St Louis University
St Louis, MO

Associate of Applied Science - Psychology

Forest Park Community College
St Louis, MO
05.1980

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Cash handling

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved number% of sales quote.

Affiliations

Urban League Guild

Tiffany Community Association

Federation of Block Units

100 Black Men

Number 1 Volunteer Fan Service

St Patrick Center

United Way

St Louis Cardinals-Redbird Rookies

Timeline

Cashier

Levy Restaurants
08.2022 - Current

Bartending

Delaware North
03.2017 - 09.2026

Human Services

St Louis University

Associate of Applied Science - Psychology

Forest Park Community College
Urana Ballard