Ureka Ware
Hampton,VA
Summary
Dedicated sales associate with a strong focus on customer service and problem-solving. Proven ability to enhance shopping experiences and drive team collaboration.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Ashley Stewart
07.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and drive sales.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to execute promotional events and in-store activities.
- Monitored inventory levels, ensuring timely restocking of merchandise on sales floor.
- Provided product knowledge training to new associates, fostering team development.
- Resolved customer complaints effectively, maintaining high satisfaction rates.
Cafeteria Manager
Newport News Public School Dst
07.2024 - 08.2026
- Managed daily operations of cafeteria, ensuring compliance with health and safety regulations.
- Supervised staff performance, fostering a collaborative and efficient work environment.
- Developed menus in alignment with nutritional guidelines, enhancing student meal options.
- Implemented inventory control procedures, reducing food waste and optimizing supply usage.
- Trained new employees on food preparation standards and customer service protocols.
- Collaborated with school administration to address dietary needs and preferences of students.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
Merchandising Manager
Big Lots
04.2022 - 06.2024
- Developed and executed merchandising strategies to optimize product placement and enhance customer engagement.
- Analyzed market trends and consumer behavior to inform inventory management and promotional activities.
- Coordinated with cross-functional teams to ensure alignment on merchandising initiatives and marketing campaigns.
- Trained and mentored team members on best practices for visual merchandising and product presentation.
- Managed vendor relationships to negotiate favorable terms and secure high-quality merchandise assortments.
- Implemented innovative visual displays that increased foot traffic and improved overall store aesthetics.
- Led weekly assessments of sales performance, adjusting strategies to maximize revenue opportunities.
Education
No Degree - Electrical Engineering
University of Tennessee
Knoxville, TNNo Degree - Electrical Engineering
ODU
Norfolk, VAHigh School Diploma -
York High School
Yorktown, VASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
Accomplishments
- Exceeded monthly quota 10 out of 12 times.
- Awarded “Employee of the Month” in 2019 and 2020.
- Brought in many new customers.
Certification
ServSafe Certification
Leadership
Timeline
Sales Associate
Ashley Stewart
07.2024 - Current
Cafeteria Manager
Newport News Public School Dst
07.2024 - 08.2026
Merchandising Manager
Big Lots
04.2022 - 06.2024
No Degree - Electrical Engineering
University of Tennessee
No Degree - Electrical Engineering
ODU
High School Diploma -
York High School