Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
Generic

Uriel Patino

Flowery Branch

Summary

Proven to excel in customer service and sales expertise, I significantly contributed to Ross Dress for Less by enhancing shopping experiences and streamlining operations. Demonstrating adaptability and a strong work ethic, I mastered diverse roles, from cashier to stock room associate, boosting customer satisfaction and operational efficiency without specific numerical detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Ross Dress for Less
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Sales Floor Associate

Ross Dress for Less
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Fitting Room Associate

Ross Dress for Less
03.2023 - Current
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Answered customer telephone calls to provide information about store policies and available merchandise.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Checked garments for damage and placed tags prior to returning items to sales floor.
  • Welcomed each customer to fitting room with warm smile and kind words.
  • Monitored customers for signs of theft.
  • Maintained a clean and organized fitting room area, ensuring a welcoming environment for all customers.
  • Collected discarded merchandise, sorted and returned to display racks.

Stock Room Associate

Ross Dress for Less
03.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Shelved new and returned inventory according to proper storage procedures.

Education

High School Diploma -

Flowery Branch High School
Flowery Branch, GA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Sales expertise
  • Store maintenance
  • Goal oriented
  • Adaptable and flexible
  • Honest and dependable
  • Friendly and helpful

Accomplishments

  • Trained and mentored various employees.

Certification

  • Georgia Driver's License
  • OSHA 10-hour Construction Safety and Health

Languages

English
Full Professional
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Cashier

Ross Dress for Less
03.2023 - Current

Sales Floor Associate

Ross Dress for Less
03.2023 - Current

Fitting Room Associate

Ross Dress for Less
03.2023 - Current

Stock Room Associate

Ross Dress for Less
03.2023 - Current

High School Diploma -

Flowery Branch High School
Uriel Patino