Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Uriel Perez

Florence,KY

Summary

Accomplished Supervisor of Operations with a proven track record at J&U ROOFING LLC, adept in team development and workflow optimization. Excelled in delivering high customer satisfaction and implementing safety procedures. Skilled in budget planning and conflict resolution, significantly enhancing project efficiency and quality.

Overview

5
5
years of professional experience

Work History

Sales Representative

J&U ROOFING LLC
Blue Ash, OH
02.2020 - Current
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Organized client visits, presentations, product demonstrations and trade shows.

Supervisor of Operations

J&U ROOFING LLC
Blue Ash, OH
01.2020 - Current
  • Delegated work to staff, setting priorities and goals.
  • Provided technical advice to customers regarding possible solutions for their roofing needs.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Developed estimates for labor costs, material costs, and total job cost for each project.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Supervisor

GC INNOVATION LLC
Blue Ash, OH
10.2024 - 01.2025
  • Maintained records of labor hours, material costs, inventory levels, and other relevant data for each project.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Provided guidance and support to team members throughout the duration of each job.
  • Ordered required supplies and equipment as needed for installation projects.

Education

Some College (No Degree) - Criminal Justice

Gateway Technical College
Florence, KY

Skills

  • Team development
  • Customer service
  • Goal setting
  • Workflow optimization
  • Logistics management
  • Conflict resolution
  • Decision-making

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Supervisor

GC INNOVATION LLC
10.2024 - 01.2025

Sales Representative

J&U ROOFING LLC
02.2020 - Current

Supervisor of Operations

J&U ROOFING LLC
01.2020 - Current

Some College (No Degree) - Criminal Justice

Gateway Technical College

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