Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
References
Timeline
Generic

Uriel Uribe Heredia

Hillsboro,OR

Summary

Effective and outgoing professional with exemplary service skills. Focused individual promoting enthusiastic attitude. Providing great support and maintaining professionalism in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Assistant

Holman Automotive
Tigard, OR
04.2021 - Current
  • Checked customers In/out for service appointments
  • Ensure cleanliness of the service department area
  • Pick up and Delivery of Customer Vehicles and Loaner Vehicles
  • Translated for Customers and Coworkers
  • Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
  • Provided excellent customer service to ensure repeat business.
  • Handled customer inquiries in a courteous and professional manner.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Participated in ongoing training to enhance job skills and knowledge.

Student Mentor

Mike Program
Portland, OR
08.2023 - 01.2024
  • Encouraged students to reach their full potential by providing positive reinforcement and constructive feedback.
  • Promoted a safe learning environment by addressing any conflicts between students in a respectful manner.
  • Collaborated with teachers, administrators, parents and guardians, and other stakeholders to ensure successful outcomes.
  • Participated in professional development opportunities related to mentoring best practices.
  • Cultivated relationships with community partners who could provide resources for the program's participants.
  • Organized activities for students to build relationships, promote team building, and foster collaboration.
  • Provided mentorship and advice to students regarding academic, social, and personal issues.
  • Delivered presentations about topics such as goal setting, time management, stress reduction.
  • Monitored student progress and provided guidance on how to improve study habits.
  • Adhered to all policies and procedures related to student safety and security as outlined by the organization.
  • Facilitated group discussions with students about their experiences in the program.
  • Maintained accurate records of student interactions and reported any concerns or incidents to appropriate staff members.
  • Created an inclusive atmosphere where different backgrounds were celebrated and respected.
  • Utilized social media sites to communicate upcoming initiatives with community.
  • Presented individual college experiences to new students and families.
  • Promoted a culture of inclusivity and respect within the mentee group.
  • Planned service activities to promote community interaction.
  • Offered personal and emotional support to mentees, fostering a supportive community.

Package Handler

UPS
Hillsboro, OR
04.2020 - 08.2020
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Assisted in training new employees on package handling processes.
  • Participated in regular safety meetings and training sessions.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Labeled parcels accurately according to company guidelines.
  • Inspected packages for damages or defects and recorded any issues found and Reported to supervisors immediately upon discovery.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Assisted in loading/unloading delivery trucks with prepared packages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Managed time efficiently to meet or exceed productivity targets.
  • Followed company policies and procedures for secure package handling.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Maintained clean and organized work area, adhering to safety standards.

Education

Bachelor of Arts - Public Health

Pacific University
Forest Grove, OR
05-2024

High School Diploma -

Hillsboro High School
Hillsboro, OR
06-2020

Skills

  • Customer Assistance and Service
  • Effective Verbal and written communication
  • Hospitality
  • Relationship Building
  • Complaint Handling
  • Heavy Lifting
  • Scheduling appointments
  • Strong Work Ethic
  • Attention to Detail
  • Quality Inspection
  • Active Listening Skills
  • Team Collaboration
  • Student Support and Peer Counseling
  • School Programs Development
  • Career Planning
  • Professional Demeanor
  • Analytical Thinking
  • Diverse student populations
  • Problem-solving aptitude
  • Crisis intervention strategies
  • Cultural Competency
  • Reliability
  • Emotional Support
  • Goal Setting and Meeting Deadlines
  • Adaptability and Flexibility

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Food Handlers Oregon

Affiliations

  • Played Basketball until 2nd year at Pacific
  • I have my own clothing brand

Accomplishments

  • Bilingual literacy seal

References

References available upon request.

Timeline

Student Mentor

Mike Program
08.2023 - 01.2024

Service Assistant

Holman Automotive
04.2021 - Current

Package Handler

UPS
04.2020 - 08.2020

Bachelor of Arts - Public Health

Pacific University

High School Diploma -

Hillsboro High School

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Uriel Uribe Heredia