Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Urmila Jhattu

Bonney Lake,WA

Summary

Human Resources professional with robust experience in talent acquisition, labor relations, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Work History

Human Resources Manager

McKinley Paper Mill
Port Angeles, WA
  • Conduct employee, supervisory and management training, and succession planning.
  • Develop and ensure policies, procedures, and employment laws and regulations are being applied fairly and equitably.
  • Support annual HR cycle deliverables to include employee onboarding, performance management, employee surveys, employment policy implementation, collective bargaining administration.
  • Evaluate the efficiency and effectiveness of organizational performance, identifies improvement opportunities, provide recommendations, and implements programs and activities to increase organizational and employee performance; assist managers to analyze, review, document, and report employee performance development and business potential in location.
  • Manage the dispute resolution process including investigating issues/grievances, maintaining and responding to documentation, engaging in discussions with management and union representatives in an effort to achieve effective resolution.
  • Plant closed

Human Resources Director

Bradken INC.
Tacoma, WA
  • Strategic advisor to plant managers in the delivery of employee relations, attendance management, employee engagement, workforce planning, performance management and training services to North America facilities located in WA, MO, AZ, and Canada.
  • Focus on continuous improvement while shaping and building standards and metrics for the HR function.
  • Ensure that strategies are created to support Company’s mission to develop the skills and talents of our most important resource – our people.
  • Develop and implement training programs to build more effective leaders, managers, and supervisors. Assure understanding and compliance with Corporate, federal and state laws, regulations.
  • Work with a diverse population to solve problems, recommend solutions, and supply high-quality customer service in various aspects of HR management.
  • Advise, train, and support all managers about challenging employee performance improvement situations and provides feedback to supervisors on positive ways to interact with employees.
  • Administers employee problem resolution processes, taking necessary action to control or end the recurrence of conflict, complaints, concerns, and problems. Investigate/resolve employee complaints, violations grievances harassment, discrimination, and attendance issues/patterns of use.

Employee Relations Director

Eliseo Community Retirement
Tacoma, WA
  • Supplies oversight and leadership for ongoing review and development of Eliseo employment policies and procedures.
  • Prepares, reviews, revises, distributes, and interprets the Employee Handbook to all Eliseo employees.
  • Coordinates efforts to positively affect employees through wellness, safety, and worker's compensation programs.
  • Conducted four investigations/terminations for discrimination, compliance, and fraud.
  • Administers the employee compensation and benefits programs. Performs wage analysis within labor market to decide and recommend competitive wage rates.
  • Contract

Human Resources Director

Community Health Care
Tacoma, WA
  • As a member of the Management Team, I share in supplying leadership for all agency activities. I manage a HR team and we supply support and help to the President/CEO and Management Team by assuring effective and efficient human resources services systems are in place. Specific areas of oversight include benefit and compensation program development and administration, labor relations, contract administration, policy and procedure development and implementation, legal compliance, and organizational development. I work with all the clinical program managers and staff members.
  • Contract

Human Resources Director

City of Seattle-DOT
Seattle, WA
  • Investigated a variety of employment complaints, harassment/discrimination allegations, grievances and took part in the arbitration process. Collaborated with managers on evidence preparation and agency representation, performance documentation and role accountability.
  • Implement lean process improvement in administrative process redesign. Analysis and reporting to measure work and support decision making.
  • Managed human resources business partners, including hiring, training, coaching, and prompt performance evaluations.

Human Resources Director

Food Front Cooperation
Portland, OR
  • Oversaw human resources functions for two locations which are bargaining negations. Working with board for replacement of GM and workplace harassment complaints. Establishing metrics to use as part of creating strategic business plan for human resources that aligns with the cooperate initiative for market share growth. Investigated complaints from staff and compliance line complaints. Worked with management to form resolution to workplace issues.
  • Contract

Education

Bachelor of Arts Degree - Criminal Justice, Psychology

Central Washington University
Ellensburg, WA

Skills

  • Employee relations
  • HR policies and procedures
  • Human resources operations
  • Workforce planning
  • Risk management
  • Dispute mediation
  • Labor relations
  • HR leadership
  • Employee engagement
  • Unemployment claims management
  • Workforce improvements

Affiliations

  • Northwest Human Resource Management Association (NHRMA)
  • Society for Human Resource Management (SHRM)
  • International Public Management Association for Human Resources (IPMA-HR)
  • Labor and Employment Relations Association (LERA)

Timeline

Bachelor of Arts Degree - Criminal Justice, Psychology

Central Washington University

Human Resources Manager

McKinley Paper Mill

Human Resources Director

Bradken INC.

Employee Relations Director

Eliseo Community Retirement

Human Resources Director

Community Health Care

Human Resources Director

City of Seattle-DOT

Human Resources Director

Food Front Cooperation

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