Summary
Overview
Work History
Education
Certification
Timeline
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Urya Williams

Atlanta,GA

Summary

Dedicated professional committed to delivering high-quality services and exceeding expectations to drive success for organizations. Skilled in leveraging strengths for outstanding results and positive contributions to team dynamics. Passionate about enhancing operational efficiency and supporting business objectives. Eager to apply strong work ethic and drive for excellence in a new role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Seasonal Supervisor

The North Face
11.2024 - 01.2025
  • Monitoring employee performance, providing feedback, and addressing any issues that arise during the season
  • Managing daily operations during the peak season, ensuring compliance with company standards and customer service expectations
  • Cashier Training
  • In charge of anything that has to do with the cash register
  • Taking daily reads to see how where preforming throughout the day

Sales Associate

The North Face
09.2023 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Direct Care Worker

My House Our House
01.2023 - 05.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.

Sales Associate

Marshalls
07.2021 - 06.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Coordinated with stock team to expedite restocking of high-demand items.

Crew Member

Little Caesars
04.2020 - 06.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Associate of Applied Science - Kinesiology

East Georgia State College
Swainsboro, GA
05-2027

Certification

  • Driver's License
  • Food Handler Certification

Timeline

Seasonal Supervisor

The North Face
11.2024 - 01.2025

Sales Associate

The North Face
09.2023 - 11.2024

Direct Care Worker

My House Our House
01.2023 - 05.2024

Sales Associate

Marshalls
07.2021 - 06.2023

Crew Member

Little Caesars
04.2020 - 06.2021

Associate of Applied Science - Kinesiology

East Georgia State College

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Urya Williams