Usman Saeed
Troy,USA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Middle Eats
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sales Associate
J Crew
07.2022 - 03.2023
- Helped customers find specific products, answered questions and offered product advice
- Sold various products by explaining unique features and educating customers on proper application or usage
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Used technology resources to assist customers in locating and selecting items
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Brand Representative
Abercrombie and Fitch
06.2021 - 01.2022
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards
- Promoted positive company image through superior customer service experiences
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement
Receiving Associate
Lowes Home Improvement
08.2020 - 02.2021
- Reviewed work orders to check correctness of deliveries
- Prepared accurate shipping orders and bills of lading to direct and route materials
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Education
BBA - Management Information Systems
Mike Ilitch School of Business, Wayne State University
Detroit, MI05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Product restocking
- Complex Problem-solving
- Refund handling
- Positive attitude
- Strong multitasking
Languages
Urdu
Native or Bilingual
Punjabi
Professional Working
English
Native or Bilingual
Timeline
Cashier
Middle Eats
11.2024 - Current
Sales Associate
J Crew
07.2022 - 03.2023
Brand Representative
Abercrombie and Fitch
06.2021 - 01.2022
Receiving Associate
Lowes Home Improvement
08.2020 - 02.2021
BBA - Management Information Systems
Mike Ilitch School of Business, Wayne State University
Similar Profiles
Jaden PoulisJaden Poulis
Cashier Team Lead at Middle EatsCashier Team Lead at Middle Eats
Susan McHoneSusan McHone
Educational Diagnostician at Rogers Middle School/Hays Middle School/ Reynolds Middle SchoolEducational Diagnostician at Rogers Middle School/Hays Middle School/ Reynolds Middle School
MICHELLE MullinsMICHELLE Mullins
Special Education Paraprofessional at Elm Street Middle School/ Brian S McCarthy Middle SchoolSpecial Education Paraprofessional at Elm Street Middle School/ Brian S McCarthy Middle School
DEEPA JAMESDEEPA JAMES
RN, Medical-Surgical at McLaren Hospital, MacombRN, Medical-Surgical at McLaren Hospital, Macomb
Joaquim HolandaJoaquim Holanda
Sales Director at GKN Sinter MetalsSales Director at GKN Sinter Metals