Usnavi Rodriguez

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Learned how to Bake, Frost,Craft

I took orders in person and over the phone

Made sure every Oder was done before arrival

Trained new workers

Put alway inventory

Deep clean every two weeks

Took over positions when needed

• Prepared meals and snacks and fed clients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Enhanced the quality of life for special needs individuals by providing personalized care and attention.
• Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
• Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Offered support to assist with supervising special needs individuals in home.